Frequently Asked Questions
What’s the difference between “Layers” and “Tiers”?
Each of our cakes are made up of either two or three individual “layers” of cake.
“Tiers” are like the levels of a cake.
We’re having trouble getting a hold of you. How is the best way to contact you to place an order?
We have an administrative assistant scheduled to answer your call Tuesday-Friday 10:30-3:30. If you cannot reach us, please leave a message and we will return your call! You can click here to place a request online. Sorry, we do not accept orders via text, Facebook, Messenger or Instagram. Thank you for your understanding!
What do you consider A Custom Cake?
For us, that includes our Signature Cakes, Custom Cakes & Wedding Cakes
Can I customize a Simple Layer Cake or a Fancy Layer Cake?
You are welcome to change the colors on the cakes, icing style, message or even change up the the filling combinations. Each change may result in an extra charge.
When should I order my custom cake?
We would suggest you order your custom cake as soon as possible! We suggest at least TWO-WEEKS in advance. Our busy season is May-September. We frequently book these dates far in advance. Some of the more popular dates are booked over six months in advance! So get your name in!
How do I reserve my date for my custom cake order?
You can call (Tuesday -Friday 10:30-3:30) or email a request on our site. Our administrative assistant will begin the process of helping you select the right cake and style for your event. Once you have started the ordering process we place a “soft-hold” on your spot. We can only take five custom cakes every weekend.
Once all the details are arranged, we ask for a 50% deposit to secure your spot. If your total order is over $300 we ask for the balance two-weeks before your event. Otherwise the balance is due when you pick up your order.
Can I taste the cakes before I order?
YES! We can provide up to four samples of our cakes & fillings for free! Just give us a call and we can set up a sample pack!
I am planning a simple wedding what are my options?
We love to help all couples planning to celebrate their union with some of our delicious cakes! Some couples have ordered just one of our Fancy Layer Cakes to take to their wedding! If you are wanting to serve more people you could choose one of our MNSC Signature Cakes to cut into and then serve your guests some cupcakes! We even have cake stands that you can rent! Another option is to check out our MNSC Simple Elegant Wedding Cakes, these cakes design are very popular and come less fuss but with all the great taste.